parent CONCERNS

Parents with concerns are asked to speak with the Director. The Director will then investigate the matter. The Director will arrange a quiet place and time for consultations between parents and staff members; it is our policy that any issues that may be distressing are not discussed in the hearing of the children. Every attempt will be made to achieve an outcome that is satisfactory to all parties. Should you feel that your concerns have not been adequately addressed at a Preschool level please contact:

Nominated Supervisor 
Julianne Hennessy 
6736 1616 or 0437 675 034 

Management Committee 
commitee@tenterfieldpreschool.com.au 

President
Sarah Malloy 
C/PO Box 289 
Tenterfield NSW 2372 
0421 458 818 

If you are still dissatisfied with the outcome please contact
‍1800 619 113 
ececd@det.nsw.edu.au 
New England Office Armidale 
02 6772 2106 
‍education.nsw.gov.au/early-childhood-education
 
Or our Regulatory Authority 
ACECQA
1300 422 327
‍enquiries@acecqa.gov.au